About the Center

Housing Dispute Settlement Support

  • Subsidization to meet the expense of dispute resolution services provided by housing dispute examination committees (bar associations throughout Japan)
  • Provision of training for dispute resolution commissioners and staff members of housing dispute examination committees
  • Provision of related technical information and other resources to housing dispute examination committees

Housing Consultation

  1. Telephone consultation (new construction/renovations)
    • Telephone consultation with an architect concerning housing defects and other problems
  2. Renovation estimate checking service
    • Checking of and advice about the content of estimates for housing renovation work
  3. Expert advice
    • Free face-to-face consultation with a lawyer and an architect through bar associations
  4. Consumer support
    • Telephone consultation and support for initiatives to assist consumers and others in adverse situations
    • Mediation and arbitration in matters relating to product liability and other problems involving housing components

Setting the Stage for the Housing Renovation Market

  • Human resource development for housing renovation
  • Implementation of the Housing Renovation Competition
  • Distribution of renovation-related information

Surveys and Research

  • Collection and analysis of information about case studies concerning housing defect-related consultation, dispute settlements, etc.
  • Collection and analysis of technical information and other resources about housing renovation

Contact us

Center for Housing Renovation and Dispute Settlement Support

102-0073 Kudankita 4-1-7, Chiyoda-ku, Tokyo, Japan

Telephone number, +81-3-3261-4567
Monday to Friday except national holidays
9:30-17:30

E-mail:chord_inquiry@chord.or.jp