Message from the President

One of the most important priorities today is the development of quality housing stocks that can be used for many years to support enhanced residential lifestyles.

To realize this goal through setting the stage for the housing market, we need to take steps to raise housing quality and protect and advance the interests of consumers.

CHORD plays its part in housing policy by working to protect the interests of consumers and ensure the swift and appropriate settlement of housing-related disputes under the Housing Quality Assurance Act and the Act for Secure Execution of Housing Defects Warranty Liability, by providing a wide range of services such as housing consultation and provision of support for the resolution of housing-related disputes.

We also work to create settings for a healthy housing renovation market to ensure that consumers will undertake renovation projects in a more carefree manner.

Takashi Sugito
The Center for Housing Renovation and Dispute Settlement Support CHORD